Contractor Feedback Survey

Name

First Last

Position and Company You're Representing:

Project You Worked on with PPC:

Business Results

How successful has PPC been in helping your business achieve business results?

Very Successful
Business Hasn't Changed
Not Successful

Please explain (optional):

Expectation / Requirements

Were the expectations of the project well defined and understood by PPC?

Well defined and understood
Sort of defined and understood
Expectations and requirements weren't defined or understood

Please explain (optional):

Were the expectations of the project met?

Expectations were met
Some expectations were met
Expectations were not met

Please explain (optional):

Communications

Were the communications about the project effective and timely?

Communication was very effective and timely
Communication was effective but not timely
Communication was timely but not effective
Communication was neither timely nor effective

Please explain (optional):

Were the appropriate methods of communication used?

Always
Sometimes
Never

Please explain (optional):

Were you satisfied with PPC's methods of communication throughout the project?

Always
Sometimes
Never

Please explain (optional):

Project Execution

How effective was the equipment PPC used to complete the project?

Very effective
Somewhat effective
Not effective

Please explain (optional):

Did PPC make appropriate plans to guide the team throughout the project?

Always
Sometimes
Never

Please explain (optional):

Overall

Overall rating of the success of the project (both what was delivered, and how it was delivered).

Please select 1-5. 1=poor; 5=excellent

What went well on this project?

What could’ve gone better?

What factors are most important to you?

How do we compare with other painting companies you’ve used?

Experience with PPC was far better
Experience with PPC was better
Experience with PPC was the same as other painting companies
Experience with PPC was a little below average
Experience with PPC was worse than other painting companies

Comments (please provide any feedback about things that were done well on the project and/or areas for improvement)

Painting Your Vision
with safety & excellence